Gelato Server / Barista
We are looking for a friendly and motivated Gelato Server / Barista to join our team at Gelato&Co. Bridgeland.
As part of our front-of-house staff, you’ll be the face of our brand, serving freshly made gelato and Italian pastries with a smile. You’ll assist customers, prepare coffee and beverage orders, maintain a clean and welcoming environment, and ensure each guest enjoys a high-quality experience.
The ideal candidate is enthusiastic, reliable, and customer-focused, with a passion for hospitality and attention to detail. Previous experience in food service or a coffee shop is a plus, but a positive attitude and willingness to learn are most important.
Responsibilities
- Supervise the shop during assigned shifts and ensure all procedures are followed.
- Maintain a positive, professional, and collaborative work environment.
- Act as the main point of contact for staff during shifts and liaise regularly with the Manager.
- Monitor stock levels and promptly report shortages.
- Ensure full compliance with all opening and closing procedures.
- Support and supervise staff training on all products and operations, including gelato, pastries, beverages, and equipment use.
- Maintain high cleanliness and hygiene standards throughout the kitchen and front of house.
- Ensure all team members are aligned with the brand’s values, service standards, and product knowledge.
- Provide weekly reports to the Manager, reviewing staff performance, team efficiency, and operational feedback.
- Lead customer service by example; handle escalations professionally and efficiently.
- Support the preparation of display items (cakes, pops, cookies, etc.) during slower periods.
Qualifications
- Previous experience in a similar supervisory role preferred.
- Strong knowledge of gelato, coffee, and pastry preparation (training will be provided).
- Excellent communication, organizational, and problem-solving skills.
- Ability to lead a team, multitask, and maintain calm under pressure.
- Professional attitude and commitment to delivering top-tier customer service.
- Willingness to learn and grow with the company.
Location
20115 Bridgeland Creek Parkway, suite 103. Cypress, TX. 77433
20115 Bridgeland Creek Parkway, suite 103. Cypress, TX. 77433
Schedule
Full-time or Part-time
Full-time or Part-time
